Mobile apps offer users enhanced features and a better member experience. Offering a mobile app to your members will increase member retention and provide them with the ease and flexibility found only in mobile apps.
Increase Visibility With A Mobile App
It’s no secret people use their mobile devices now more than ever. An emerging trend is the use of fitness apps. These apps track steps, workouts, benchmarks and more! Offering an app at your gym will provide members with access to workout schedules and class times. Members can easily book appointments and access the gym without having to call.
This increased visibility allows more members to interact with your gym on a regular basis than usual. The aspiration with a mobile app is that members will check your gym’s app on a regular basis and increase attendance.
Easily Communicate with Members
Mobile apps provide a direct connection to your members. Most people have their phone’s with them all day long. Tap into this connection and enhance communication with your current members. Send them targeted emails with daily specials or time sensitive offers.
The mobile app also provides a way to let members know when a class has been canceled or an instructor has been replaced. Sending automated emails replaces the constant phone calls required to keep members informed.
Streamline the Tasks of Your Gym
Offering a mobile app in your gym allows members to access the information they need. Members have access to their profile which contains their billing info, bar code, and payment data. Providing this access makes it easy for them to update an expiration date, or insert another credit card into their profile.
Members can also purchase goods or book appointments with the app. Using the credit card on file, members can pay for merchandise or book a personal trainer. The more a member can do on their own, the less staff needs to do to support them. It’s a win win for all.
Provide Value for Your Customers
It’s a commitment to choosing a gym. People that join your gym do so because they feel it’s the best facility for them to train and better themselves. Many people will spend a significant amount of their time at the gym and will expect a service that is exceptional. With an app for members, you’re showing them you care. RhinoFit provides an easy-to-use member management system and mobile app for members.
